Welcome to AI in Charge. This Privacy Policy explains how we collect, use, share, and protect your personal data when you access or use our AI-driven platform. Our goal is to provide a personalized and efficient service—from tailored sales outreach to expanding functionalities in research, customer support, and more—while respecting your privacy and ensuring compliance with data protection regulations including the GDPR and CCPA.
2. Information We Collect
A. Personal Information You Provide
Contact Details: Name, email address, phone number, and other identifiers when you register or contact us.
Business Information: Company name, role, and any other data necessary to personalize and manage your account and services.
Consent & Preferences: Information you share regarding consent for communications and data processing.
B. Information Collected Automatically
Usage Data: IP addresses, device information, browser type, and details about how you use our platform.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience, track engagement, and improve our services.
C. Third-Party Sources
Integration Data: Information received from third-party CRM tools (e.g., HubSpot, Salesforce) or external applications integrated with our platform.
Publicly Available Data: Where applicable, data from public sources is used only to complement the personalization of our services
3. How We Use Your Information
We process your data to:
Deliver and Improve Services: Enable AI-driven functions like Persona-based campaign management, real-time trigger monitoring, and advanced personalization.
Communicate Effectively: Send updates, alerts, and personalized messages to enhance engagement and ensure timely outreach.
Manage Consent and Preferences: Respect your data choices and provide tools to modify your communication settings.
Ensure Compliance: Meet our legal obligations and enforce internal policies regarding data protection and privacy.
4. Data Sharing and Third-Party Disclosure
We do not sell your personal data. However, we may share information with:
Service Providers: Trusted third-party partners who support our platform (e.g., CRM services, analytics providers) under strict data protection agreements.
Legal Requirements: Authorities if required by law or to protect our rights.
Business Transfers: In connection with mergers, acquisitions, or asset sales, subject to confidentiality safeguards.
5. Data Security
We implement robust technical and organizational measures to secure your data. This includes:
Encryption protocols and secure storage.
Regular reviews of our security practices.
Limiting access to your information to authorized personnel only.
6. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of data and applicable regulations.
7. Your Rights
Depending on your location, you have rights regarding your personal data:
Access & Correction: Request access to your personal data and correction of inaccurate or incomplete information.
Deletion & Restriction: Ask for deletion or restriction of processing under applicable circumstances.
Data Portability: Receive a copy of your data in a structured, machine-readable format.
Withdrawal of Consent: You may withdraw your consent for data processing at any time (this will not affect the lawfulness of processing based on consent before its withdrawal)
To exercise these rights, please contact us using the details provided below.
8. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place, as required by applicable laws.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance user experience.
Analyze usage patterns.
Deliver personalized content.
You can manage or disable cookies through your browser settings; however, please note that doing so may affect the functionality of our platform.
10. Consent Management
Our platform provides tools to manage your data preferences and consent for communications. We ensure that you can easily:
Provide explicit consent before data collection where required.
Update or withdraw consent at any time.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any changes.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: denys@aiincharge.com
Postal Address: 51 Balmore Street, London, N19 5DA